If my other engagements seem out of reach right now, I’m available for a 60-minute chat to discuss your designs and your business. I’ll offer over 10 years of advice. From when I was a Junior Accountant, VP of Product Design at a 9-figure business and now a Design + Business Consultant to Australia’s best … Read more
I’ve been saying the same things for months. Non-scaleable tasks will win during the current times (pandemic of 2020). A research in the quality of customers from a renowned hotel chain came back with conclusive results. Customers who purchased seamlessly and enjoyed the amenities, had a great experience. Though they weren’t as good as a … Read more
The Oakland A’s were a terrible, awful baseball team in 2001. They had little money to utilise and were told by the owner of the club that they were unable to compete with the larger clubs. The GM, Bernie Beane was under pressure to fill some major player gaps. That’s when he found Peter Brand. … Read more
Do you have a sinking feeling your ux design isn’t working right, or it’s just not up to your markets needs? Users are struggling to make sense of your platform and what you offer them. The success you once had with your current design is now causing significant business issues. Imagine Your User Experience Improves … Read more
Because nobody is using a laptop except you! Not many people do mobile well but Nike and Warby Parker have pretty streamlined mobile experiences. Mobile is harder to get right than you think. You need to strip it down to it’s simplest form, but in doing so you can also end up with a barebones … Read more
Having a very clear product offering that displays why someone should buy, what’s included in the offer, who the offer is targeted at with a price point that fits is a customer is the icing on the cake to the ultimate ecommerce store. With that being said it offers the most amount of optimisation tips. … Read more
Your online business is stuck. You feel like you’re wheels are spinning. You’re working harder than ever but not getting ahead. You’re facing the same problems over and over again. You know you need to make a change but you’re paralysed by uncertainty. You’ve tried to educate yourself about how to get your business out of this rut. … Read more
It’s a customer experience strategy to focus on designing an experience for the second sale in mind.
Let’s throw out what’s not necessary, and keep what’s necessary in your ecommerce store.
When Petzyo came to they had a bunch of ideas on where they thought they needed to go. I priced them up and it landed a little off. So I offered up my lower priced, quick engagement to redesign their homepage with my Design Express product. What did Petzyo Look Like Before? Masthead Benefits How … Read more